Privacy Policy

At BrooSiss Creations, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect your data. By using our website, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of personal information when you visit our website, contact us, or place an order:

• Full Name
• Email Address
• Shipping / Billing Address
• Phone Number
• Payment Information (processed securely through third-party gateways like PhonePe & Razorpay)
• IP Address and browser/device data (for analytics and security)

2. How We Use Your Information

• Processing and fulfilling your orders
• Communicating with you about your orders, updates, or promotions
• Improving our website and customer experience
• Preventing fraud or misuse of our services
• Complying with legal obligations

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Trusted service providers (e.g., shipping partners like Shiprocket, payment processors) to fulfill orders
• Legal authorities, if required by law or in response to legal processes
• Analytics tools to help us understand how our website is used

4. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, track usage patterns, and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or loss. All payment transactions are processed through secure and encrypted gateways.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt-out of marketing communications at any time
• Request data portability (where applicable)

7. Third-Party Links & Children's Privacy

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Furthermore, our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children.