Terms & Conditions

Welcome to BrooSiss Creations. These Terms and Conditions ("Terms") govern your use of our website, services, and the purchase of our 3D print models and custom creations. By accessing or using our website, you agree to comply with and be bound by these Terms.

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1. Company Information

• Brand Name: BrooSiss Creations
• Registered Address: Street No. 3, Brijwasi Colony, Opposite of Sharma Traders, Near Aditya Gym, Mawai Road, Tilpat, Faridabad, Haryana - 121003.
• Email: [email protected]
• Support Phone: +91 9582035565

2. Products & Accuracy

BrooSiss Creations offers a variety of 3D models & decor items designed to enhance your space. All product descriptions, images, and prices are provided as accurately as possible.

3. Orders & Payments

• All orders placed through our website are subject to acceptance and availability.
• Prices are listed in INR (₹) and may be subject to change without prior notice.
• Payment must be made at the time of placing the order through our available secure payment gateways (PhonePe, Razorpay, or COD).
• Once an order is placed, you will receive an order confirmation via email.

4. Shipping & Delivery

• We aim to process and dispatch all orders within 1–3 business days.
• Delivery timelines (typically 3–7 business days) may vary depending on your location.
• We are not liable for delays caused by third-party logistics partners (Shiprocket, India Post, etc.).
• Any shipping charges or COD fees will be clearly displayed at checkout.

5. Returns & Refunds

We accept returns only in the case of damaged or defective products. Customers must notify us within 48 hours of receiving the product along with an unboxing video proof.

6. Intellectual Property

All designs, artworks, 3D models, content, and materials displayed on the website are the intellectual property of BrooSiss Creations.

7. Limitation of Liability & Conduct

BrooSiss Creations will not be liable for any indirect, incidental, or consequential damages.